Shipping policy
All orders are packed and dispatched within 2-5 working days.
Orders placed during sales periods may take up to 14 days to dispatch due to higher order volume.
DELIVERY TIMES
- UK: 2-3 working days
- Europe: 7-14 working days
- Worldwide: 14-21 working days
Delivery times are estimates and may vary depending on destination, customs, and local postal services.
SHIPPING METHODS
Orders are shipped via Royal Mail.
Shipping options, including tracked and untracked services, are available at checkout depending on destination.
INTERNATIONAL ORDERS
International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer. Any carrier handling fees are covered by us.
UNTRACKED SHIPPING
Untracked shipping is offered at the customer's risk and may be subject to delays or loss. Tracked shipping is strongly recommended, especially for international orders.
DELAYS & NON-DELIVERY
International deliveries can take longer than expected.
If your order has not arrived, please allow up to 6 weeks from dispatch before contacting us.
If it still has not arrived within 10 weeks, contact us and we will resolve the issue.
INCORRECT ADDRESS
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
CONTACT
For any issues, contact us with your order number and details:
lifelesschasmrecords@gmail.com